Your account number is the unique account number allotted to you by our CRM and Billing System at the time your account is registered with us initially. In case you have forgotten your account number, the same can be accessed in any one of the following ways –
We provide you multiple options to retrieve your password.
Your password can be changed on http://www.portal.acttv.in/. Please log in first and go to My Account Page. Here, click on "change password", fill in the relevant information and click on "submit". This action will change your password immediately. It is recommended that you change your password the first time you log in, and also keep changing it periodically for better security of your account.
Open your internet browser (IE/Netscape/Firefox/Chrome/Opera/Safari etc). Try to surf to any website. You will be redirected to the ACT TV WiFi portal on http://www.portal.acttv.in/
You can enter your username and password and click on log in. Once you are logged in, you can carry on surfing as you would normally do. Once you are finished with your internet surfing / downloading, you can log out on http://www.portal.acttv.in/. Please note that even if you do not log out manually, your account will automatically get logged out in some time in case of continuous inactivity. This is for the security of your account. It is recommended that you always log out once you have finished with a browsing / downloading session.
Our network runs on world class equipment from various Global Telecom Giants. The de-facto global standard today is the Portal Based Web Login Mechanism. This is the New Global Standard and we are amongst the first to offer this in India. This service runs on highly secure and reliable Ericsson equipment and a few of the advantages are listed below:
For your security, there is automatic session time out configured on your account. In case of prolonged periods of continuous inactivity, your computer will be logged out.
Our customer support team is available to serve your needs 7 days a week from 7:30 AM to 23:30 PM. They can be reached by any of the following ways -
CONFIGURING THE NETWORK SETTING ON PC (WINDOWS XP)
CONFIGURING THE NETWORK SETTING ON PC (WINDOWS VISTA)