1. How do I subscribe to Gaming pack? Visit our website www.actcorp.in/internet-for-streaming/internent-for-gaming and follow the instructions. Alternatively below are the steps

• Visit www.actcorp.in/internet-for-streaming/internent-for-gaming
• Click on proceed
• View the benefits and click “Buy Now”
• Enter your registered user ID/mobile no
• Enter the OTP sent to your registered mobile number
• Choose the desired gaming pack
• Complete the transaction by paying the amount
• Enjoy the Benefits

2. What are the different gaming packs available? There are 2 type of gaming packs-A-Game Basic and A-Game Ultra. Each of them with different benefits and offers 3. Can I buy multiple gaming packs in the same month?

You can subscribe to gaming pack once and it would get auto renewed as a part of your broadband bill every month.

4. Currently, I am on Fixed term broadband plan, can I purchase monthly gaming pack?

Yes, you can subscribe to the gaming pack for one month and avail the benefits.

5. On which broadband plans is the gaming pack available for subscription?

The gaming pack is like an add-on subscription and can be availed on any available plan for cities currently ACT is operating in.

6. How do I disconnect/unsubscribe my gaming pack?

You would require to call the customer care center to unsubscribe the gaming pack. However, the un-subscription to the gaming pack would be applicable by the end of current subscription period.

1. What is speed boost?

This is in first in the category benefit provided wherein it boosts your current internet speed to 300Mbps for downloading games and loading high graphic textures and landscapes.

2. What is data boost?

Similarly, Data boost is the additional data that a customer can claim on when they subscribe to their gaming pack in case of A-Game Basic it is 200GB per month and for A-Game Ultra it is 1800GB valid for 6 months

3. What are the benefits available on subscribing to the gaming pack? 4. How can I view and claim all the benefits of the gaming pack? To view the benefits/login

• Visit www.actcorp.in/internet-for-streaming/internent-for-gaming
• b. Click on login
• c. Enter your registered user ID/mobile no
• d. Enter OTP

How do I claim the data boost?

• Once logged in click on “Claim Data”
• Click on confirm to add data to your account

How do I claim the speed boost?

• Once logged in click on apply speed boost
• Click on “Confirm” to apply the boost

5. How do I claim partner benefits?

To claim partner benefits request you to visit the respect partner website and avail the benefits.

6. What should I do if I run out of speed boost?

Your speed boosts will be credited again on the month anniversary of the subscription date. Eg: If you have subscribed to the gaming pack on 11^th of the month and applied all the speed boost by 20^th of the month the next set of boosts will be available on 11^th of next month.

1. How can I redeem the partner offers?

• Visit www.actcorp.in/internet-for-streaming/internent-for-gaming
• Click on “Login”
• Enter your registered user ID/mobile no
• Click the menu (≡) on the right corner.
• Click T&C to know the individual partner offers.

2. What can I do if I have issues redeeming my vouchers?

• Visit www.actcorp.in/internet-for-streaming/internent-for-gaming
• Click on login
• Enter your registered user ID/mobile no
• Click the menu ( ≡ ) on the right corner
• Click T&C to know the redemption process

3. What is the frequency of vouchers from partners? 4. What products are the vouchers applicable on from any of the partners?

• Visit www.actcorp.in/internet-for-streaming/internent-for-gaming
• Click on “Login”
• Enter your registered user ID/mobile no
• Click the menu (≡) on the right corner.
• 5. Click T&C

5. What is the validity of the coupon code that are being provided?

Each partner has a different coupon validity. The exact details can be viewed in the gaming login section of website.

1. How long does it take for the speed boost to be effective?

As soon as you confirm the speed boost in the gaming login section, the speed boost would be effective.

2. How long does it take to claim the data boost?

The data boost will be applied as soon as you claim it on the login section. This would get credited to your account and would remain valid depending on the pack. For A-Game Basic it will be valid for 1 month and A-Game Ultra it will be valid for 6 months.

3. Does the speed boost apply to all uploads and downloads during the period of boost

Yes the speed boost will be applicable for all the streaming/browsing during for 3 or 5 hours depending on the pack subscribed

1. Will the gaming subscription reflect in my bill

Yes, the subscription would be reflecting in the next month broadband bill which you receive by 1^st of every month.

2. What is the billing cycle? For A-Game Basic (Monthly subscription)

The billing will be for the period of 1^st to 30^th/31^st of each month and will fall due along with broadband billing due date.

For A- Game Ultra

It is billed once in 6 months and will reflect in the subsequent month’s broadband bill post the tenure is completed.