DIA vs. Broadband: A (Fiber) Network that Truly Delivers

Thursday, Jul 16, 2020 · 5 mins


DIA vs. Broadband

Businesses these days rely on internet connections to sustain their IT ecosystem where they need to run applications like VoIP, VPN, conferencing, cloud applications, media download/upload, file sharing, email, and much more. To maintain the sanctity and business reputation intact, a reliable internet connection becomes instrumental to your success. Since you have already landed yourself here, then you might also want to know the key differences between some of the widely preferred internet service types i.e. DIA (Direct Internet Access) and Broadband. While the complexities are bound to make the differences seem incomprehensible, this piece dedicates itself to simplify the differences down to help you learn the key elements - helping you to make the right choice for yourself.

DIA vs Broadband

DIA or Direct Internet Access is truly built to comply with mobile business standards. They are backed by enforceable SLAs (Service Legal Agreements). Here, the provider will dedicate a specific bandwidth amount chosen by the user for their connection. The bandwidth will only be shared amongst the users of that specific physical unit. There is a sense of enhanced reliability and consistency to performances when it comes to DIA connections.

A broadband internet connection banks on a shared network where a demographic of users share a common larger connection allotted to an area. Unlike DIA, the bandwidth offered is only what's available and there is no guarantee of the speed and there is always a compromise in the overall network quality. Sometimes, the speed will largely vary on the provider's network traffic or the time of the day a user is using. There is an evident lack of reliability, flexibility, and predictability when it comes to broadband connections.

What to choose between Broadband and DIA?

Now, when it comes to choosing the type of connection you require, you must know your requirement. Think of every aspect that your business internet needs to support your workflow and employee requirement. To help you find some clarity, here are some key differences between Business fiber internet and Broadband.

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  • Speed Symmetry

    One of the biggest benefits of DIA over broadband is the bandwidth it provides. Unlike broadband, DIA will provide you consistent symmetrical speed. With consistent bandwidth flow, you can run multiple applications and eliminate slowdowns. Applications like VoIP, Media streaming platforms, or even professional gaming channels require lower latency and high download speed - neither of which a broadband connection provides. If you are in an industry where time equals money, then DIA would help you turn in more revenues.

  • Bandwidth Performance

    Bandwidth and latency go hand in hand which also determines the speed you are getting. Since there is a symmetry to prescribed internet speed and bandwidth with DIA, you can relax and enjoy undeterred speed without any packet loss or any connection drops. With broadband, ISP network traffic will determine your internet speed where congestion will throttle your overall experience. So, for a seamless experience and a consistent bandwidth allocation, choose DIA.

  • Quality of Service

    Packet loss, network uptime, jitter, and latency all add up to what speed you are getting and with DIA, you will be contractually entitled to a refined internet service, In case the service provider fails to provide the prescribed standard of service, you'll be eligible for SLA credits. This ensures that you are duly compensated for the lack of consistency if any.

  • Troubleshooting

    With DIA, you get a prescribed time frame to address the issue which is known as the MTTR or mean time to repair. These allotted time frames comply with SLAs or contracts that will ensure smoother operation. The average MTTR for DIA is around 4 hours or less while the broadband internet troubleshooting can lead you without the internet for an entire day(s).

  • Higher Monthly Costs

    Although broadbands can be availed at a lower price tag, you need to ask yourself, is that worth all the trouble and wait time you put yourself through? Small Office and residential connections can still rely on a shared internet connection type like broadband but in the end, it becomes a liability for your business and internet hygiene.

You Deserve the Upgrade You Think You Need.

Now that you have understood the differences between DIA and Broadband connectivity, you will get the clarity you require to make the required decision. So, after carefully assessing your requirement scale, the number of connected devices, upload/download speed requirement, and monthly/annual budget - give ACT Enterprise a call and we will help you in consolidating your decision.

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